top of page

Issachar Conference Group

Public·15 members
Landon Brooks
Landon Brooks

Siebelax Hi Client Cab: What It Is, How It Works, and How to Get It


Download Siebelax Hi Client Cab: A Guide for Siebel CRM Users




If you are a user of Oracle Siebel CRM, you might have heard of Siebelax Hi Client Cab, an ActiveX control that provides high levels of usability, performance, and desktop integration for your Siebel CRM applications. But what exactly is Siebelax Hi Client Cab, and how can you download, install, and use it? In this article, we will answer these questions and more, so you can get the most out of your Siebel CRM experience.




Download Siebelax Hi Client Cab



What is Siebelax Hi Client Cab?




Siebelax Hi Client Cab is an ActiveX control that is distributed and used with Siebel Web clients for Siebel applications that are deployed using the high interactivity client. The high interactivity client is one of the user interface deployment options for Siebel Web clients, which offers enhanced functionality and user experience compared to the standard interactivity client. Some of the features that are available only with the high interactivity client include:


  • Keyboard accelerators



  • Drag-and-drop capabilities



  • Rich text editor



  • Client-side email integration



  • Gantt charts



  • iHelp



  • Marketing web editor



  • And more



Siebelax Hi Client Cab contains user interface components such as UI elements, controls, applets, views, and so on, that enable these features. It also provides a framework for communication between the browser and the server, caching data and metadata, handling events and scripts, and integrating with other applications.


What are the benefits and features of Siebelax Hi Client Cab?




By using Siebelax Hi Client Cab, you can enjoy the following benefits and features:


  • Improved usability. You can use keyboard shortcuts, drag-and-drop items, edit text with formatting options, and access context-sensitive menus. You can also customize your user interface by resizing columns, hiding or showing applets, changing fonts and colors, and so on.



  • Increased performance. You can reduce network traffic and server load by caching data and metadata on your local machine. You can also work offline by using a local database that synchronizes with the server when you reconnect.



  • Enhanced desktop integration. You can integrate your Siebel CRM applications with other desktop applications such as Microsoft Outlook, Lotus Notes, Microsoft Word, Microsoft Excel, Adobe Acrobat, and so on. You can also export data to various formats such as CSV, HTML, XML, PDF, and so on.



  • Broad industry support. You can use Siebelax Hi Client Cab with various industry-specific solutions that Oracle offers for different verticals such as financial services, life sciences, hospitality, public sector, communications, and so on.



What are the requirements for using Siebelax Hi Client Cab?




To use Siebelax Hi Client Cab, you need to meet the following requirements:


  • Operating system. You need to use a Windows-based operating system such as Windows 7, Windows 8, Windows 10, or Windows Server 2012. Siebelax Hi Client Cab is not supported on other operating systems such as Linux, Mac OS, or Android.



  • Browser. You need to use a supported version of Internet Explorer such as IE 11 or IE Edge. Siebelax Hi Client Cab is not compatible with other browsers such as Chrome, Firefox, Safari, or Opera.



  • Internet connection. You need to have a reliable and secure internet connection to access your Siebel CRM applications using the high interactivity client. You also need to configure your browser settings to allow ActiveX controls and scripts to run.



  • Hardware. You need to have a computer that meets the minimum hardware requirements for running Siebel CRM applications. These include at least 4 GB of RAM, 10 GB of free disk space, and a processor speed of at least 2 GHz.



  • Software. You need to have the Siebelax Hi Client Cab file downloaded and installed on your computer. You also need to have the appropriate version of the Siebel CRM software installed on your server.



How to download and install Siebelax Hi Client Cab?




To download and install Siebelax Hi Client Cab, you need to follow these steps:


Step 1: Choose the appropriate Web content zone for your Siebel CRM URL




The Web content zone is a setting in your Internet Explorer browser that determines the level of security and permissions for different websites. You need to choose the appropriate Web content zone for your Siebel CRM URL, so that you can run the ActiveX control without any issues. The recommended Web content zone for Siebel CRM applications is the Trusted Sites zone.


To add your Siebel CRM URL to the Trusted Sites zone, you need to do the following:


  • Open Internet Explorer and click on the Tools icon (or press Alt+X).



  • Select Internet Options from the menu.



  • Click on the Security tab.



  • Select Trusted Sites from the list of zones.



  • Click on the Sites button.



  • In the Add this website to the zone box, enter your Siebel CRM URL and click Add.



  • Uncheck the Require server verification (https:) for all sites in this zone option if your Siebel CRM URL does not use HTTPS.



  • Click Close and then OK.



Step 2: Download the Siebelax Hi Client Cab file from Oracle website




The Siebelax Hi Client Cab file is a compressed file that contains the ActiveX control and other components that are required for using the high interactivity client. You need to download this file from the Oracle website and save it on your computer. The file name is siebelax_hi_client_.cab, where is the version number of your Siebel CRM software.


To download the Siebelax Hi Client Cab file from Oracle website, you need to do the following:


  • Go to https://www.oracle.com/downloads/index.html and sign in with your Oracle account credentials.



  • Select Siebel CRM from the list of products.



  • Select your version of Siebel CRM from the list of releases.



  • Select Web Clients and Tools from the list of categories.



  • Select Siebel High Interactivity Framework for IE from the list of downloads.



  • Click on Download and accept the license agreement.



  • Choose a location on your computer where you want to save the file and click Save.



Step 3: Install the Siebelax Hi Client Cab file on your computer




After you have downloaded the Siebelax Hi Client Cab file, you need to install it on your computer. This will extract the ActiveX control and other components to a folder on your local drive. The default folder name is C:\Program Files (x86)\Siebel\High Interactivity Framework., where is the version number of your Siebel CRM software.


To install the Siebelax Hi Client Cab file on your computer, you need to do the following:


  • Navigate to the location where you saved the file and double-click on it.



  • If you see a security warning, click Run or Yes to continue.



  • If you If you see a User Account Control prompt, click Yes to allow the installation.



  • Follow the instructions on the screen to complete the installation.



  • Restart your computer if prompted.



Step 4: Verify the installation and enable the ActiveX control in your browser




After you have installed the Siebelax Hi Client Cab file, you need to verify that the installation was successful and enable the ActiveX control in your browser. This will allow you to access your Siebel CRM applications using the high interactivity client.


To verify the installation and enable the ActiveX control in your browser, you need to do the following:


  • Open Internet Explorer and go to your Siebel CRM URL.



  • If you see a message that says "This webpage wants to run the following add-on: 'Siebel High Interactivity Framework' from 'Oracle Corporation'", click Allow or Always Allow.



  • If you see a yellow bar at the bottom of your browser window that says "The 'Siebel High Interactivity Framework' add-on from 'Oracle Corporation' is ready for use", click Enable.



  • If you see a pop-up window that says "Do you want to allow software such as ActiveX controls and plug-ins to run?", click Yes.



  • If everything is working correctly, you should see your Siebel CRM application with a high interactivity user interface.



How to use Siebelax Hi Client Cab?




Now that you have downloaded and installed Siebelax Hi Client Cab, you can start using it to access and work with your Siebel CRM applications. Here are some tips and tricks on how to use Siebelax Hi Client Cab effectively:


How to access Siebel CRM applications using high interactivity client?




To access Siebel CRM applications using high interactivity client, you need to do the following:


  • Open Internet Explorer and go to your Siebel CRM URL.



  • Enter your username and password and click Log In.



  • Select the application that you want to use from the drop-down menu at the top of the screen.



  • Select the screen and view that you want to work with from the menu on the left side of the screen.



  • Use the toolbar, applet, and form buttons to perform various actions such as querying, creating, modifying, deleting, or exporting data.



How to use the user interface components and features of Siebelax Hi Client Cab?




Siebelax Hi Client Cab provides various user interface components and features that enhance your usability and productivity. Here are some examples of how to use them:


  • Keyboard accelerators. You can use keyboard shortcuts to perform common tasks such as navigating, selecting, editing, or saving data. For example, you can press Ctrl+F to open the query dialog box, Ctrl+N to create a new record, Ctrl+S to save changes, or F9 to send an email. You can find a list of keyboard accelerators in the Help menu or by pressing F1.



  • Drag-and-drop capabilities. You can use drag-and-drop actions to move or copy data from one place to another. For example, you can drag an email from Outlook and drop it on an activity record in Siebel CRM, or drag a contact from Siebel CRM and drop it on a Word document. You can also drag applets or columns to rearrange them on your screen.



  • Rich text editor. You can use the rich text editor to format text with options such as bold, italic, underline, font size, color, alignment, bullets, numbering, indentation, hyperlinks, images, tables, and so on. You can access the rich text editor by clicking on the Format button in any text field that supports it. You can also copy and paste formatted text from other sources such as Word or Outlook.



  • Client-side email integration. You can use client-side email integration to send and receive emails from your Siebel CRM application using your default email client such as Outlook or Lotus Notes. You can also attach files or records from Siebel CRM to your emails. To enable client-side email integration, you need to configure your email profile in the User Preferences screen.



  • Gantt charts. You can use Gantt charts to visualize and manage project schedules, resources, dependencies, milestones, and so on. You can access Gantt charts by selecting Project Management from the application menu and then selecting Gantt Chart from the view menu. You can also customize your Gantt chart by changing its layout, zoom level, time scale, filters, colors, and so on iHelp. You can use iHelp to get step-by-step guidance and assistance for performing various tasks in Siebel CRM. iHelp is a context-sensitive and interactive tool that provides instructions, tips, links, and feedback. You can access iHelp by clicking on the iHelp button in the toolbar or by pressing F11. You can also create and edit your own iHelp topics using the iHelp Administration screen.



  • Marketing web editor. You can use the marketing web editor to create and edit web pages for your marketing campaigns. The marketing web editor is a WYSIWYG tool that allows you to drag and drop web elements, insert images, videos, forms, surveys, and so on. You can access the marketing web editor by selecting Marketing from the application menu and then selecting Web Editor from the view menu. You can also preview and publish your web pages using the web editor.



How to troubleshoot common issues and solutions for Siebelax Hi Client Cab?




Sometimes, you might encounter some issues or errors when using Siebelax Hi Client Cab. Here are some common issues and solutions that might help you resolve them:


Issue


Solution


You cannot download or install Siebelax Hi Client Cab.


Check your internet connection and browser settings. Make sure you have added your Siebel CRM URL to the Trusted Sites zone and enabled ActiveX controls and scripts. Also, make sure you have enough disk space and permissions to download and install the file.


You cannot access your Siebel CRM application using high interactivity client.


Check your username and password and make sure they are correct. Also, make sure you have selected the correct application from the drop-down menu. If you still cannot access your application, contact your system administrator or Oracle support.


You see a blank screen or an error message when you try to access your Siebel CRM application using high interactivity client.


Clear your browser cache and cookies and try again. Also, make sure you have the latest version of Siebelax Hi Client Cab installed on your computer. If the problem persists, contact your system administrator or Oracle support.


You experience slow performance or crashes when using Siebelax Hi Client Cab.


Close any unnecessary programs or tabs that might be consuming your memory or CPU resources. Also, check your internet connection speed and stability. If possible, use a wired connection instead of a wireless one. If the problem persists, contact your system administrator or Oracle support.


You cannot integrate your Siebel CRM application with other desktop applications using Siebelax Hi Client Cab.


Make sure you have configured your email profile in the User Preferences screen. Also, make sure you have installed the appropriate drivers or plug-ins for the desktop applications that you want to integrate with. If the problem persists, contact your system administrator or Oracle support.


Conclusion




Summary of the main points




In this article, we have learned what Siebelax Hi Client Cab is, how to download and install it, and how to use it. We have also seen some of the benefits and features that it offers for Siebel CRM users, such as improved usability, increased performance, enhanced desktop integration, and broad industry support. We have also covered some of the common issues and solutions that might occur when using Siebelax Hi Client Cab.


FAQs




Here are some frequently asked questions about Siebelax Hi Client Cab:



  • What is the difference between high interactivity client and standard interactivity client?



The high interactivity client is a user interface deployment option for Siebel Web clients that offers enhanced functionality and user experience compared to the standard interactivity client. The high interactivity client requires an ActiveX control (Siebelax Hi Client Cab) to run on the browser, while the standard interactivity client does not. The high interactivity client also supports features that are not available with the standard interactivity client, such as keyboard accelerators, drag-and-drop capabilities, rich text editor, client-side email integration, Gantt charts, iHelp, marketing web editor, and so on.


  • Is Siebelax Hi Client Cab compatible with other browsers besides Internet Explorer?



  • No, Siebelax Hi Client Cab is not compatible with other browsers besides Internet Explorer. It is an ActiveX control that only works with Internet Explorer versions 11 or Edge. It does not work with other browsers such as Chrome, Firefox, Safari, or Opera How can I update Siebelax Hi Client Cab to the latest version?



You can update Siebelax Hi Client Cab to the latest version by downloading and installing the new file from the Oracle website. You need to uninstall the old version first, and then follow the same steps as described above for downloading and installing the new version. You also need to clear your browser cache and cookies after updating.


  • How can I uninstall Siebelax Hi Client Cab from my computer?



You can uninstall Siebelax Hi Client Cab from your computer by following these steps:


  • Open Control Panel and select Programs and Features.



  • Find Siebel High Interactivity Framework for IE in the list of programs and click Uninstall.



  • Follow the instructions on the screen to complete the uninstallation.



  • Restart your computer if prompted.



  • Where can I find more information and support for Siebelax Hi Client Cab?



You can find more information and support for Siebelax Hi Client Cab by visiting the following resources:


  • The Oracle website: https://www.oracle.com/siebel/



  • The Oracle documentation: https://docs.oracle.com/cd/E74890_01/books/ConfigApps/ConfigApps_Overview.html



  • The Oracle support portal: https://support.oracle.com/



  • The Oracle community forum: https://community.oracle.com/community/support/siebel



I hope you found this article helpful and informative. If you have any questions or feedback, please feel free to leave a comment below. Thank you for reading! dcd2dc6462


About

Welcome to the group! You can connect with other members, ge...
bottom of page